Genuine Service

Volkswagen Genuine Service

With Essendon Volkswagen’s specialist technicians and our custom built, state of the art workshop, nobody is better qualified to care for your Volkswagen. Every technician is provided with comprehensive factory training, technical support, specialist tooling, diagnostic equipment and uses Volkswagen genuine parts so you can trust that your Volkswagen is in the best hands.

Courtesy loan cars are available when your vehicle is in for service but please mention this when making a booking, as availability can be limited.

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Roadside Assistance

As a Volkswagen Customer, you can be assured that wherever you travel in Australia, you will have access to roadside assistance 24 hours a day, 365 days a year. You will receive help in the event of a breakdown or accident and, if required, your vehicle will be mobilised or transported to a Volkswagen authorised workshop.

The Volkswagen Roadside Assistance phone number is 1800 637 181.

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Loan Vehcile


To give you peace of mind, all new Volkswagen passenger and commercial vehicles are protected by a 5-year (unlimited kilometre) manufacturer's warranty. This factory warranty covers you against manufacturing or material faults and includes a 5-year paintwork warranty. Your vehicle is also protected by a 12-year anti-corrosion perforation warranty for your complete reassurance. Your vehicle warranty cover commences from the first day the vehicle is registered.

To give you added peace of mind, you have the option of purchasing an extended warranty to suit your ownership cycle and protect your investment so you can enjoy your vehicle worry free for longer.

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Service Xpress

Service Xpress is here!

This premium service is now available at Essendon Volkswagen, with an in and out within one hour guarantee.

Best of all, it is available at no extra cost!

Booking ahead required for the Xpress service guarantee so please contact our service department via email at This email address is being protected from spambots. You need JavaScript enabled to view it. or via phone 03 8325 9333.

Let Essendon Volkswagen Dealer Principal, Augusto Favrin, walk you through this amazing new type of service available. Have your Authorised VW scheduled service completed within 1 hour, while you wait, at no extra cost.

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